Terms and Conditions


These Pre-Order Terms and Conditions (“Terms”) govern the placing of pre-orders ("Pre-Order") with AKILI WOTE (“we”, “us”, or “AKILI”) for the MIKO products and other accessories ("Products"). Please read these Terms carefully before submitting your Pre-Order of any AKILI WOTE Products. By submitting your Pre-Order, you agree to be legally bound by these terms. 


DISCLAIMER 


We have the right to revise and amend these terms and conditions from time to time by posting them on our website. AKILI WOTE disclaims any warranties with respect to the product. You understand and agree that the product, its design, and technical features are as per the manufacture’s specification. If For any reason You are unhappy with the Final Version of the Product, your sole and exclusive Remedy will be to return the product. 


1. Pre-Order Reservation 

When placing a Pre-Order for MIKO, you will be required to provide certain information, such as your address and billing information. Such information should be accurate, and you shall ensure that such information is kept current. AKILI WOTE shall have no responsibility or liability for inaccurate information or information that later becomes outdated and shall have no obligation to make efforts to determine the correct contact or shipping information. You can update your information at any time prior to your product being shipped by sending an e-mail to: info@akiliwote.co.za and orders@akiliwote.co.za We will use any information that we may collect about you only in accordance with the Protection of Personal Information Act (POPIA). You acknowledge and agree that AKILI may decline or delay reservations to avoid oversubscription or as it deems appropriate, provided that we will make efforts to inform you within two (2) weeks of our receipt of your Pre-Order, and that you will be entitled to a full refund of the purchase Price or we can preserve your order for the next round pre-orders. 


2. Payment and Payment Options 

You will be charged the full Price of the Products at the time of placing the Pre-Order. If AKILI is unable to commence shipping the Product (Christmas stock) within 6 weeks of you placing the Pre-Order. We will provide you periodical updates with respect to such delivery schedule. If for any reason you decide that you do not wish to continue to wait for your Product. Your placing of a pre-order constitutes your express agreement to AKILI of charging the full Price of the Products at such time. Payment Options: Pay Pal Payment Provider or through the payment checkout options requiring a debit or credit card. 


3. Delivery Schedule 

We only deliver orders to physical addresses in South Africa. Although we will make efforts to begin delivering Products as soon as reasonably practicable, you understand and agree that there may be delays. An estimated time of delivery (ETD: 6 weeks) is only an estimate, is subject to change, and AKILI does not represent or warrant that it will be able to ship the Product by the estimated date. We will provide you periodical updates with respect to such a delivery schedule. If for any reason you decide that you do not wish to continue to wait for your Product, AKILI WOTE shall provide 80% refund on the purchase with 14 business days. As a result, in the event that a delay arises and the estimated shipment and/or release of the product is not met, AKILI is not responsible for any damages that may occur due to the delay, nor shall it be obligated, except as set forth in these Terms, to provide any discounts, refunds or credits due to any such delays. 


4. Price 

The purchase price of R5 499 (“Price”) include taxes and shipping costs. The Pre-Order Price is valid from the moment you place the Pre-Order right up to the end of the Christmas Campaign period (13 September to 15 December). 


5. Cancellation of order and Cooling off period

 You or AKILI may cancel this reservation by terminating the Pre-Order with sufficient notice given (within 1 week). Cancellation requests after the Notice Period shall be processed, however the client will be liable for an administration and handling fee of 10% of the purchase price. 


A 14-day cooling off period / right to return provided that reasonable care of the Product(s) has been met before returning them to us. For returns email: info@akiliwote.co.za Returns are not eligible for a full refund; a 10% administration and handling fee will be charged. 


6. LIMITATION OF LIABILITY 

AKILI WOTE shall be liable for the safe delivery of products from the manufacturer to the designated warehouse and ultimately to the Shipping address provided on the website during pre-order. Under no circumstances will AKILI WOTE be held liable for any incidental or consequential damages arising from this agreement. 


 7. WARRANTY AND SERVICE 

For details regarding the manufacturer’s warranty on the MIKO product visit: warranty@emotix.in